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Policies

Shipping, Returns, Privacy & Terms

Shipping Policy

We currently ship across India. Orders are dispatched after your payment is confirmed.

Delivery Timelines

Orders are generally delivered within 4–5 working days of payment confirmation across India. Delivery timelines may vary during sale periods, holidays, or due to courier delays and circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via WhatsApp or email. You can use this link to track the status of your shipment.

Returns & Delivery Charges

If you choose to return an order, the return shipping or delivery charges will be borne by the customer. Original delivery is provided free of charge.

Return & Refund Policy

VALMIKI offers free shipping on purchases. If your product arrives damaged, it can be exchanged after verification.

Return Window

For a damaged product, please contact us within 24 hours of delivery and share your order details along with the required photos or videos. Once the issue is verified, we will assist you with the exchange process.

Return Delivery Charges

If you choose to return a product, the return delivery charges are borne by the customer, even though the original delivery is provided free of charge.

Non-Returnable

Opened or used products cannot be returned unless damaged or defective on arrival.

Privacy Policy

VALMIKI ("we", "us") respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

Name, contact details, shipping address, and order history when you place an order or contact us via our website, email, or WhatsApp.

How We Use It

To process and deliver your orders, respond to enquiries, and — only with your consent — send updates about new launches.

Data Sharing

We do not sell your data. Information is shared only with delivery partners and payment processors as needed to fulfil your order.

Contact

For any privacy-related questions, reach us at valmikiperfumes@gmail.com.

Terms & Conditions

By using this website and placing an order, you agree to the following terms.

Orders

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

Pricing

Prices are listed in INR and may change without prior notice. The price at the time of order confirmation applies.

Product Use

Our products are intended for external, topical use only. Discontinue use and seek medical advice if irritation occurs.

Intellectual Property

All content on this site — including the VALMIKI name, logo, and product formulations — is the property of VALMIKI and may not be reproduced without permission.